The tourism and hotel industry is our area of ​​expertise. We provide consultancy processes and training services that may be needed at all levels of a business, from boutique hotels to five-star hotels, for all types of tourism businesses.

Our consultants make a ‘needs analysis’ within the framework of the information you provide in order to create projects and support you in the areas where you need improvement in your business, then they prepare and present a roadmap that includes the areas of improvement in these areas.

In this plan, the targets and the work to be done to achieve these targets are determined in detail, including the relevant follow-up points, as well as the duties of the responsible and the consultants in this process. Afterwards, a calendar is created and regular reports are made on the agenda determined during the consultancy process, and progress is made towards the target.

For B-rain Team, all kinds of training content are prepared as “ala-carte” with the mission of “every customer has special and different needs”. While designing a training, we aim to both strengthen the teams of the enterprise and increase the performance in the field where the training is given in the short and medium term.

When you contact us, our consultants will conduct a training needs analysis in the area you intend to improve, and then they will create the training objectives and post-training success criteria together with you.

With these outputs, a training content and training plan specific to your business will be created. In the next step, the training is carried out with expert consultants at the time you specify and with the participants.

If the training you have received is not an upselling training, it may be difficult to measure the success of the training at first. This type of training can be evaluated with the objectives and success criteria after the training. In addition, we can measure the results with the satisfaction surveys we receive from the participants.

First of all, we design trainings at every level of the enterprise and according to the relevant field.

Some of these trainings are; service & quality focused ‘hotel management’ trainings, negotiation and sales trainings, leadership trainings, ‘upselling’ for sales promotion and training on ‘revenues and pricing’ specific to the hotel sector can be counted as the main topics.

Ideal training classes are between 10-12 participants, but this number can vary between 8 and 20 people depending on the need and the content of the training.

Although the ideal training period varies according to the training content, it lasts between 1-2 full days, but training can be designed for a minimum of 4 hours depending on the need.

Yes, they will have a training participation certificate issued to their names.

You can send us the scope of training or consultancy you need via our contact form.